PCBFLogo.gif Located In Sunny Bankstown (Sydney) NSW Australia - But Available anywhere on the globe Ph: (+61.2) 970 80 601
Computer Shop

(Anything not listed ? - just Phone or eMailUs!
We Sell Hardware and Software
All In and Outbound Internet, including e-Mail, Traffic is Scanned for Security, Viruses and Spam by our Systems.
!!! POPUPS MUST BE ALLOWED for externally linked Web Site Menu item(s) to function with Java. !!!
(c) Apycom
* Page updated at 15:20 hours AU EST on Friday 20 Feb 2015. *
Software and Hardware listed, is Used and or Recommended by PC-Bug Fixer.
Clicking on the "Subject Line" Will take you to the Program and Information
Additional Options Additional Options Additional Options
We Support Software and Services purchased through this site.
Please forward purchase details when requesting support.

We assist you with Broadband ADSL and Cable Installation,
ISP Hosting and Internet Security, Web Page Development and Maintenance.
Click on this text to go to the Domain Name Registration page
International and Australian Domains Registration [.com.au ] Now ONLY $28.95 for 2 Years.

Contact us by - Phone: [+61 2] 970 80 601 - Fax: [+61 2] 970 80 602 - Mobile: 04199 80 601.

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Are you tired of getting SPAM ? (unsolicited email)
e-mailus.gif

Then get a Swiss e-Mail account with e-MailUs.
What is e-MailUs?

Most software solutions, even spam blockers, still make you wade through unsolicited email spam selecting this and deleting that. Whether you check your email for spam before it reaches your computer or after it lodges in your inbox you still have to waste time sorting it all out.

How would you like NO SPAM at all?

We can secure your email address from spam

e-MailUs is a web-access, form-based, email forwarding system which stands between you and the people sending you email spam. Our forms keep your email address private and spam free stopping people and crawlers/bots/spiders collecting your email address for mass mailing lists, spam and other unscrupulous reasons.

We can secure the email addresses of:

  • Businesses and website owners who need visitor feedback from the internet but do not want to display an email address that can be collected and spammed.
  • Anyone who wants to keep their email address confidential.
  • Everyone tired of a spam, spam, spam filled mailbox.
Features
  • Free 1 Month Trial Sign up for a PLAN with PayPal and get your first month free with NO obligation to continue. ie. you will be asked to pay at the end of your free month for your selected plan.
  • Fast NO software to install - Use your current browser (IE, Netscape, Firefox etc.). Form to email delivery within seconds (depends mostly on your Service Provider). Downloadable pre-made forms.
  • Unlimited form submissions NO missed emails from being in the wrong plan.
  • Access Read/Reply to your email anywhere in the world wherever you connect to the internet.
  • NO housekeeping No filtering. NO false positives. NO need to set up rules. NO need to quarantine, mark, redirect, or bounce undesirable mail. NO need for white or black lists.
  • NO relay abuse Only authorized Domains can relay through e-MailUs servers. Prevents spammers from exploiting e-MailUs servers to send their email.
  • NO viruses Attachments are not currently supported. The e-MailUs text format inhibits scripts.
  • Compatibility Use your current email program. Html used for forms. Browser used for replys.
  • NO upgrades You will never need or have to pay for an upgrade. All upgrades occur on e-MailUs servers.
  • Host your own forms Put your own visitor email form on your website. Customise your form to match your website.
Click on this line to go to [www.e-mailus.net] to open your Swiss e-mail account.
...and take back control of your email for a low US$2.00 (AUD $2.65)per month.

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Take control of Outlook with our professional add in solutions.
All add ins come with an easy to use install/uninstall program, free installation help, and a 30 day money back

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To get the PC-Bug Fixer Discount, enter HS4BJG21 in the box labeled "(Optional) Discount Code:" on the page that says "Your Shopping Cart" at the top. Your cart will reflect the discount after you select the "Update" button.
What are Outlook add-ins?
Add-ins are helper programs that integrate directly into Outlook.
They enhance and expand the capabilities of Outlook.
All the add-ins are for Microsoft Outlook 2000, 2002 or 2003.
They do not work with Outlook Express or older versions of Microsoft Outlook 97 or 98.

The add-ins have been tested against Outlook 2003 - so you don't have to worry when you upgrade.
You are just a few minutes from learning the easiest and most powerful way to organize your e-mail. Organize and get rid of duplicate Messages, Contacts, Appointments and more.!
About Sperry Software: Based just south of Jacksonville, FL (US), Sperry Software has been developing and marketing add-in solutions for Microsoft Outlook since 1998. With a committment to fast, easy, productive solutions. Thousands of customers have been served including major fortune 500 companies like General Electric, Cisco, Merck & Co., and Microsoft.
Sperry Software add Ins are simple to use.
The editors of PC Magazine said,"...proved easy to use." - M. David Stone
Read the full review by the editors of PC Magazine! .gif
Save money! Get 5 of the best selling add-ins at once. The Business Bundle includes Schedule Recurring Email, Auto Print, Email Reminders, Always BCC, and Watch Outlook Folders add-ins.
Or, Save money! If you thinking about getting more than one or two of our duplicate eliminator add-ins? If so, then the Eliminator Bundle is what you need. It includes all 8 of the duplicate eliminator add-ins for a single low price.

Download Add-ins now from as little as US$19.95! = approx. AU$ 32.50.
Big discounts for "Business Bundle" packs and a further special discount when you check-out at the SperrySoftware site.
To get the discount, go to .gifhttp://www.sperrysoftware.com/Outlook/default.asp Shop as you normally would. When you checkout, enter "HS4BJG21" (without the quotes) in the box labeled "(Optional) Discount Code:" on the page that says "Your Shopping Cart" at the top. Your cart will reflect the discount after you select the "Update" button.
Remember that PC-Bug Fixer supports all software purchased via the PC-Bug Fixer web site. Just phone or eMailUs!


To find out more or Purchase, Use the "Sperry Software" banner above or these links to
.gif Answers to common questions about Outlook Add ins.
.gif Take control of Outlook and purchase our professional add in solutions.

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MailWasher® Pro - or MailWasher® Server stops spam before it infiltrates your PC or Organization.
The ultimate solution to rid you of spam - Latest Current Version: 2015 / 7.5.0 - Date: 16 Febtuary 2015


"Stop spam, viruses, and other unwanted e-mail before they get to your computer,
using this powerful software"
"MailWasher seen on CNN and BBC World"
MailWasher® Server stops spam at the server, before it infiltrates your organization.

Is spam driving you crazy? Junk e-mail is set to increase exponentially over the next few years and has already become a worldwide problem. According to "Jupiter Research", unwanted e-mail or spam now forms around 36% of e-mail sent.
You are just a few minutes from learning the easiest and most powerful way to stop unwanted e-mail from getting to your computer. Forget about other ways to stop spam, we are going to show you the ONLY way to deal to senders of junk e-mail so you receive only the e-mail you want! "Finaly someone built a better Mouse Trap"
MailWasher Pro is the answer to your time wasting junk mail problems, as well as letting you preview and delete your e-mail before it gets to your computer, MailWasher Pro also lets you bounce e-mail back to the spammers so it looks as though your address is not valid.
Watch how quickly this gets you off mailing lists!
Join over 2,000,000+ other people who have downloaded MailWasher Check out the easy way to get rid of spam and viruses. Save time by only getting the e-mail you want!
MailWasher Pro is so simple to use.
Apart from being the most effective software to fight spam, you'll find that MailWasher Pro is probably the easiest anti-spam software to use. We took the view that if we can't understand how to use a piece of software in under 5 minutes then it's probably always going to be hard to use. Why try and learn a whole lot of new icons and procedures? - you want a program with a minimal learning curve, is easy to use and looks attractive.
Download MailWasher Pro now and receive a fully functional version to use for up to 30 days.
Includes updates, mobile version, real-time spam blocking and customer support. License can be used on 3 computers. 90-day, no questions asked money back guarantee.
After this you can buy your copy of MailWasher Pro for just AUD$39.95 for 3 Users 1 year subscription
or you can buy your copy of MailWasher Pro for just AUD$64.90 for 3 Users 2 year subscription
or you can buy your copy of MailWasher Pro for just AUD$86.11 for 3 Users 3 year subscription
Pay only AUD$99.95! = for a Lifetime license so you can keep it working forever.
There are 3 option when purchasing MailWasher Pro 2015 v7.5.0
1. The Standard MailWasher Version 7.5.0 is for 3 users and includes free updates of the program for 1 year / or 2 Years / or 3 years Costs detailed above
1a. Current Account Holders of MailWasher can renew their subscription and obtain the new 7.5.0 version
2. The Lifetime license MailWasher Version 7.5.0 for 3 users includes free updates of the program for the life and costs AUD$99.95
The Lifetime license is an excellent choice with big savings !
If you need help, just Phone or eMailUs!


Use the "MailWasher Pro Banner" above or these links to
MailWasher Pro download .gif < ------------- > .gif Purchase The Standard MailWasher Pro 2015 v7.5.0
.gif The Lifetime license for MailWasher Pro 2015 v7.5.0

The MailWasher renewal is performed via your current MailWasher by clicking on ->Help - then ->Registration> - and then ->Renew Subscription - which will take you to the Firetrust website where you can then purchase your new subscription which will also give you the latest WailWasher version to install.
.gif For more help on renewing your subscription please click on this hyperlink.
.gif How do I update my version of MailWasher Pro please click on this hyperlink.

Mailwasher for MAC and Linux is under NEW development and will be back soon !! .gif under NEW development MailWasher Pro For Mac or Linux

Click on this line here to view MailWasher® Server details!


Click on this line here to join the affiliate program!

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"Benign - Neutralizes or strips out the code that makes viruses"
Protect against viruses that haven't even been written yet - Firetrust Benign
Latest version = 1.5 - 9th June 2006

Benign neutralizes or strips out the code that makes viruses, worms, scripts and other potentially harmful things run. That's why we called it Benign, it makes downloading your e-mail safe. In fact, it's the perfect companion to our other product - MailWasher Pro.
It's so simple to setup, just import your accounts into Benign and you're done. Benign picks up your e-mail before your e-mail program does and neutralizes or strips out the bad stuff. You don't have to change anything about how you normally receive your e-mail, just receive e-mail as you normally would and Benign will neutralize the nasties as they enter your computer.
Why your anti-virus software is not enough.
With new viruses and worms being released all the time, antivirus companies have to quickly write new code to stop these new threats, only when they have been notified of the new threat. This doesn't help you! you may have already received the virus, or not updated your antivirus software in time, thereby causing havoc to your computer. In the case of e-mail worms, these can spread so quickly across thousands of computers that widespread damage and embarrassment can occur. Don't wait until your antivirus software is updated; use Benign to neutralise all future attacks!

Rid your life of e-mail threats now !
Download Benign now and receive a fully functional version to use for up to 30 days.
After this you can buy your copy of Benign for just $29.95 (USD)
= Approx. AU$ 27.95 so you can keep it working forever.

Use the "Benign Banner" above or these links to
Benign download .gif < ------------- > .gif Purchase Benign

Click on this line here to join the affiliate program!


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"EncryptUS - BULLETPROOF ENCRYPTION FOR YOUR FILES!"
This Software and support for it is no longer available !
For current information please click on this link.


Firetrust EncryptUS is an easy-to-use encryption solution, which enables you to send or save data in a 256-bit encrypted format, which can then only be decrypted and opened by entering a password set by you.
Feel confident in emailing confidential information to colleagues, partners, customers or personal relations. The receiver requires no specialized software, just a web browser and the password you have chosen.
You can also encrypt sensitive information on your computer to keep prying eyes from viewing it.
Use the "Encrypt Banner" above or these links to
Encrypt download. .gif < ------------- > .gif Purchase Encrypt.

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This was SYSTRAN - The EX Ultimate Language Translator.
BAD support and BAD Service forced us to remove it from our shop page!


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Professional Web Site Design at affordable Prices.



Guy Glas - .gif Visit his web Site.
Go directly to the Free Consultation and Quotation Page.
.gif for Web Page Design.
Visit some Sample Sites.
.gif 1. Miller property consulting
.gif 2. Charm cottage quilts.
.gif 3. Great Australian Ice Creamery.

Free Quote.
.gifGet a Quote For your Web Site Page Design - Now.

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caps-n-more.com

Home Page | About PC-Bug Fixer | FAQ | Fixing Bugs | Latest News | Downloads





John Woods - .gif Visit "The Caps " Web Site.
Red Baron Caps - .gif Go to the Red Baron Caps page.
Rugby Caps - .gif Go to the Rugby Caps page.
Peace Caps - .gif Go to the Peace Caps page.
MvR three Card Pack - .gif Go to the MvR three Card Pack page.
The Anzacs CD - .gif Go to the Anzac CD page.

Browse The Anzacs Website .gifSee what's on The Anzacs CD - Now.

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* Fix your Computer Bugs ! *

Roger said, "It was a simple case of being fed up with the yahoos, who kept stuffing up my PC's setup and configuration. It was always someone else's fault and the problems, instead of being fixed, kept getting bigger. So here I am, doing what should have been done in the first place, fixing the problems and not blaming others, that is to say not all of them.
Let's face it, I have yet to find a software program that works 100%. Particularly an operating system with no bugs in it (On the wish list).
One day, we will find a Program Publisher with integrity, who when they release a new OS or other software application program, it will have been tested, will work at least 99% correctly and they won't ask us to pay, to fix their problems.
At PC-Bug Fixer; * We sell new computers, * Upgrade computers, * Repair computers,
* Sell Software, * Perform computer maintenance and * Specialist software installations.
We do, * Network Installations LAN and WAN, also * Broadband Cable and ADSL Installations for Home and Small to Medium size Business Clients.
We also have * Maintenance Plans for Business Clients."

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Our Service Charges are as follows:

Base Rate, $65.35 per hour (Incl GST). (Base means, You bring the PC to our workshop)

Site Rate, Service Call Fee $176.00 plus $65.35 per hour or part thereof (Incl GST)
(Call Fee applies to Sydney Metro ONLY /Site means, we come to your Office or Home)

Our Business Hours are, Monday to Friday; 8 am to 7 pm.
Saturday; 9 am to 4 pm, Sunday and Public Holidays; Emergency Cases or by Appointment ONLY !

We accept the following Credit Cards Through PayPal
Mastercard, Visa, Amex, Discover and eCheck.

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Solution Graphics

PRICE LIST's Effective as at 26 Sep 2011

Better Viewed in Adobe Acrobat or Acrobat Reader " .pdf" file format.
Download Acrobat Reader 6.0 With Search from .gif "Downloads" Page.
Letterhead uses Algerian (TrueType) font. -
INTEL Core2Dou/Quad CPU's / H61/H67 Chipset PC Systems - Description & Configuration Price List Page 1 of 4.
Software, Multi Media, Modem, Products Price List Page 2 of 4.
Custom and other Installation Schedule Details Price List Page 3 of 4.
PC-Bug Fixer Warranty Desciption, Service and Call Fee Price List Page 4 of 4.
Page 4 includes Country Pickup and Return Delivery details.

All 4 Pages - Document Price List.

In Microsoft Word .doc format, Open or Save to print.
Letterhead uses Algerian (TrueType) font. -
INTEL Core2Dou/Quad CPU's / H61/H67 Chipset PC Systems - Description & Configuration Price List Page 1 of 4.
Software, Multi Media, Modem, Products Price List Page 2 of 4.
Custom and other Installation Schedule Details Price List Page 3 of 4.
PC-Bug Fixer Warranty Desciption, Service and Call Fee Price List Page 4 of4.
Page 4 includes Country Pickup and Return Delivery details.

All 4 Pages - Document Price List.

Price and Options Document Extreme Gamers and Multimedia Professionals List.
High End System, best suited for Extreme Gamers and Multimedia Professionals. Does not include Operating System or Monitor.

Case Only - Game/Multimedia System - Plus Optional Extra Components Listed with Specifications and Pictures.

Better Viewed in Adobe Acrobat or Acrobat Reader " .pdf" file format.
Download Acrobat Reader 6.0 With Search from .gif "Downloads"Page.
Letterhead uses Algerian (TrueType) font. -
Case Only - Game/Multimedia System - Plus Optional Extra Components. - Description & Configuration Price List. .pdf file
Case Only - Game/Multimedia System - Plus Optional Extra Components. - Description & Configuration Price List. .doc file

Old June 2003 Price List - Just for fun and comparison of technology development.

Better Viewed in Adobe Acrobat or Acrobat Reader " .pdf" file format.
Download Acrobat Reader 6.0 With Search from .gif "Downloads"Page.
Letterhead uses Algerian (TrueType) font. -
AMD Athlon XP CPU's PC System - Description & Configuration Price List Page 1 of 6.
INTEL Pentium IV CPU's PC Systems - Description & Configuration Price List Page 2 of 6.
AMD Duron and Intel Celeron CPU PC Systems Price List - Page 3 of 6.
Software, Multi Media, Modem, Products Price List Page 4 of 6.
Main Boards, CPU's, Memory, Hard Drives & Video Cards Product Price List Page 5 of 6.
PC-Bug Fixer Warranty Desciption, Service and Call Fee Price List Page 6 of 6.
All 6 Pages Document Price List.

In Microsoft Word '97 (SR-2) format, Open or Save to print.
Letterhead uses Algerian (TrueType) font. -
AMD Athlon XP CPU's PC System - Description & Configuration Price List Page 1 of 6.
INTEL Pentium IV CPU's PC Systems - Description & Configuration Price List Page 2 of 6.
AMD Duron and Intel Celeron CPU PC Systems Price List Page 3 of 6.
Software, Multi Media, Modem, Products Price List Page 4 of 6.
Main Boards, CPU's, Memory, Hard Drives & Video Cards Product Price List Page 5 of 6.
PC-Bug Fixer Warranty Desciption, Service and Call Fee Price List Page 6 of 6.
All 6 Pages Document Price List.

PC-Bug Fixer - Broadband ADSL and Cable Installation Cost Information.
Documents contain Links to Modem and Router Equipment Manufacturers.

In Acrobat Reader ".pdf" file format. .gif PCBF ADSL Installation Costs Example and Estimation.pdf
In Microsoft Word file format, .gif PCBF ADSL Installation Costs Example and Estimation.doc

Please Phone [+61.2] 970 80 601 For Assistance

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FREE "Urgent Critical Changes and Update Notification" By Request ONLY.

We send out a FREE "Urgent Critical Changes and Update Notification" By Confirmed Request ONLY.
If you wish to receive this notification, eMailUs!
with the "Request UCCUN e-Mail" in the Subject Line.
The dispatches include;
1. Urgent Virus warnings, update notifications, warnings for Hoax viruses and messages,
2. Important Operating System (Win 98SE. ME, 2K and XP) Browser Security fixes, patch and updates.
3. Notification for, or of, major software changes, patches and updates, and
4. Updates and Patch installation failures, eg. Norton virus definition update fails due to server outage, or other Publisher site errors etc. which can effect your Computer.


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** Evidence Eliminator **
** Note to ALL Users. **
* YOU MUST READ THE INSTRUCTIONS BEFORE YOU USE THIS PROGRAM *
** You can perform all of the functions that this program does, yourself. **
** If you have about 20 hours to spare and know how to do it! **

**If you can see beyond the scare tactic of the 449 investigation crap**
**you will find that this is one of the best System and Hard Disk cleaners**
**on the market, the main reason for its use on our systems.**


Eliminate
Secret Data!

It's a Proven Fact! - That deleting any Files or Folders does not remove them from your Hard Disk.

Deleting "Internet Cache and History" will NOT protect you because any of the Web Pages, Pictures, Movies, Videos, Sounds, E-mail, Chat Logs and Everything Else you see or do could easily be recovered. How would you feel if a Hacker or Snoop using your PC made this information public? It could easily Ruin Your Life!
Solve all your problems and enjoy all the benefits of an "As New PC",
Evidence Eliminator can Speed-Up your PC/Internet Browser, Re-claim Hard Disk space and Professionally Clean your PC defeating all known Forensic Analysis software programs attempting to recover deleted data from your Hard Drive - all in one easy mouse click!


.gif CLICK HERE TO DOWNLOAD NOW!


Get more Information on the subject and read what the Forensic Recovery Services have to say.
.gif Links to interesting Forensic Services and Information.
.gif Link to Home Network Security Information and "CERT® Coordination Center.
In particular, read section "H. What is an IP address?" in the above link, in order to understand the reason why you MUST HAVE ONE, so that you don't get fooled by false claims of it's existence and purpose. There is nothing spectacular in being able to obtain the basic Internet communication information such as, Your IP address eg.123.321.44.42, or Your ISP eg. TELSTRA or BIGPOND or OPTUSNET, or Your PROXY 123.321.96.41 or the fact that you are using: Microsoft Internet Explorer v6 or that your Operating System - Your computer is: Windows 98.
.gif Link to "H. What is an IP address?"

Remember to return to this web page "PC-Bug Fixer - Computer Shop"
If you decide to purchase the EE program click on the "CLICK HERE TO DOWNLOAD NOW!" line in the display box above, as we only support and help with installing and configuring software if it is purchased from our site.


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.gifADSL / Broadband Communication Pricing and Plans.

In order of Plan and Pricing Preference. (Recommended on current service status)
Go to Opinion / Comment on .gif Recommended on current service status.
PC-Bug Fixer can assist YOU, by Co-Ordination and Supervision of all Setup and Installation Work and advise you on the most suitable equipment to use for the Broadband installation.
.gif"PC-Bug Fixer - ADSL / Cable Installation Cost Example and Estimate Information."

1. TPG Broadband ADSL and ADSL2+ .gif for Small Business and Private - Home & Home Office connection.
All TPG Enquires directed to PC-Bug Fixer TPG Agent "NPCBF"
2. Telstra Broadband Cable / ADSL / Satellite. .gif (Connect Choice Preferred 1. Cable 2. ADSL)
3. Optus Broadband Cable .gif (where available for Private - Home & Home Office connection.)
4. Telstra Internet Direct ADSL .gif (Costly for small to medium Business)
5. Optus ADSL .gif (do not think the price is justified for the ADSL service. It is the highest.)
6. Other Australia Wide Bradband ISP Services, Search and Information. .gif Take me there.



All TPG Enquires directed to PC-Bug Fixer TPG Agent "NPCBF"
Phone: (02) 97080601

To connect with TPG Broadband ADSL and complete an application for the ISP service,
(Click Here) to be directed to the "Application for TPG Broadband Internet ADSL1 and ADSL2+."
Just follow the simple procedures.
On the 1st page you will see the 8 Steps and what they do and to start the Registration, click on the red "START REGISTRATION" button which will guide you through each step
The 2nd page (Step 1) will confirm the Broadband ADSL Availability for the phone number on which the ADSL connection is or will be installed,
The 3rd and subsequent pages then requests that you chose your Plan, the Equipment you require and complete your and delivery details, etc.
Important - On page 6 you must agree to the "Terms and Conditions" before you click on the "Next" button to confirm your details and submit your application.
Once the application is submitted, we will send, by e-Mail to the address you entered, notification confirming the order and subsequent progress of the installation.

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.gif 2. TELSTRA. - Broadband Cable / ADSL / Satellite
.gif Telstra.com - Index.
.gif Solution Finder Tools.
.gif Solution Finder Access.

.gif Telstra Broadband ADSL.
.gif Click here to find out if ADSL is available in your area.
.gif Pricing and Plans ADSL

.gif Telstra Broadband CABLE.
.gif Click here to find out if Cable is available in your area.
.gif Pricing and Plans Cable.

.gif Telstra Bigpond Broadband Satellite.
1 Way and 2 Way Satellite Plans and Prices.

.gif Click here to find out more.
.gif

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.gif 3. OPTUS - Private Cable.
Private Cable Pricing and Connection.
.gif Connection Enquiry.
.gif Availability by Post Code Enquiry.
.gif Pricing.

.gif 4. Telstra ADSL Direct. - With Permanent IP address - NO EQUIPMENT SUPPLIED.
.gif Telstra ADSL Internet Direct.
.gif About ADSL Direct Overview.
.gif About ADSL Direct Features.
.gif Pricing ADSL Direct (a)
.gif Pricing ADSL Direct (a2)
.gif Price / Plan Examples.

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.gif 5. OPTUS - Business ADSL (Uses Telstra Phone Lines and Exchanges)
ADSL connection availability is the same coverage area as Telstra.
.gif Optus ADSL Business.
.gif Optus ADSL Business.
.gif Business ADSL Pricing.
.gif Pricing Example for Business ADSL



.gif 6. Other - Broadband Internet Service Providor(s) (ISP's)
List, Search for, and Top Australian Broadband News.


Whirlpool Link To .gif Comprehencive List of Australia Wide Broadband ISP's and Latest News.
From / By Whirlpool .gif Australia Wide Broadband ISP's, Plan and Price Search.
ADSL Security..gif Link to Home Network Security Information and "CERT® Coordination Center".


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PC-Bug Fixer Opinion. - Note on ADSL and Overview of ISP Broadband Services.

Recommend ADSL - Broadband of choice for the future.

I say this with tong in cheek as the Telstra ADSL service has been plagued with difficulties due to their Server Software and Equipment. Other Broadband ADSL Services mentioned, have their own Server Software and Equipment.

The reason however, that I recommend ADSL is because ADSL is the world wide protocol of choice and as such will be where all the R & D will be focused in the future with the added benefits of innovation and improvements and improvements of speed and reliability. There is also a greater understanding among IT graduates and professionals as well as equipment suppliers for ADSL whereas Cable is a 'closed' industry and will become increasingly more so. Cable suffers from the problem of a fixed sized pipe through which you can send a limited amount of data whereas the ADSL connection expands to the amount of traffic required and does not suffer the degradation of speed which cable does. Cable carriers of course make the reverse claim.

The ADSL connection to a customers location is also a dedicated phone line connected directly to the local Telephone ADSL Enabled Exchange and is not shared with any other user.

Our experience with cable is that the speed of data, both upload and download, suffers and is very noticeable at peak usage times (when the Kids come home from School at 4:30pm and when everyone turns the cable TV on) as the co-axial cable signal transmission is a shared service. In some cases complaints have been made by users who compare this late evening service to the level of their 56K connection in terms of performance. Also ADSL is more widely spread with connections now available in most locations. Speed performance does degrade generally at peak Internet usage (traffic) times on all broadband services.

It must be realized and understood that there are only 2 Broadband Signal Carriers, Telstra and Optus.

1. Optus is a stand alone carrier (no agents or sub-carriers) and deals with Cable for Home Users, including Home Small Business (Residential ONLY) - Optus ADSL Business customers are connected via Telstra's phone lines (copper wire) and ADSL Exchange Equipment to their (Optus) Computer Equipment Servers. Optus Cable has been to date, the most reliable Broadband "Cable" service.

2. Telstra is also a stand alone carrier and deals with both Broadband ADSL and Cable for Home, Small Business and Corporate users. Telstra have their own Computer Equipment Servers.

2a. Telstra, since the introduction of their ADSL in 2000, has not been the most reliable Telstra service which would include their Cable service. However this has greatly changed in the last 9 month (since July 2002) and the introduction of major changes in Customer Quality Guarantees and upgrading of their equipment.
I would have to add, that the "Business Ethics" of Telstra's Broadband Services are, I believe, in the forefront of this type. Hotkey is another. Whereas the Telstra Phone Line Rental is still in the "Dark Ages."
A. The Broadband connection plans for Home and Business users are the same and no unfair premium is imposed on the use of Broadband equipment.
B. Obviously the Broadband Cable or ADSL usage volume is where the Customer pays extra. This I believe is just and fair and where the Company providing the service gets the additional income.
C. However, with ADSL connections (phone line - copper wire) the actual line rental is charged in addition to the respective monthly Plan Fee. This does not occur with a cable line, the plan fee for cable is all-inclusive. If a phone line exists and it is NOT on a PABX or Rotary Telephone Systems, no additional line is required and the existing line can be used for both Phone and ADSL services.(an existing dedicated Fax lines can also be used) Cable -v- ADSL service and cost factors should be closely scrutinised by the Customer.
D. Additionally, there is a premium on the "copper wire - phone line" if it is used for a Business. My question has always been, "Does the copper wire wear out faster if I am a Business User?" the answer obviously is that, "it does not." So why now does a Business pay extra for the copper wire line rental? - This is where the Marketing and Sales people come in with telling you about the 'Extra and Higher Priority' and 'Faster than a speeding bullet' and 'Able to leap tall buildings' ploy, that is supposed to exist - "bull."
E. "THINK ABOUT IT!" The same copper wire, running through the same Telephone Exchange can be had at a cheaper rate from another Telephone company - (Hello, Hello, anyone home.) - is just another issue relating to cost, which I believe to be questionable.
F. Go and do your homework!

2b. Telstra allows other Broadband ADSL ISP Services to utilize the Phone Lines and Exchange Equipment.

3. ALL (most) other Broadband ADSL ISP Services use the Telstra phone lines and exchange equipment to carry the broadband signals to their Computer Equipment Servers.

3a. Where these ISP's use their own Server Equipment, it has proven to vastly improve the reliability of the Broadband ADSL service provided by them.

By suggesting that ADSL is recommended for the future, I am also recommending current alternatives based on the performance reliability and price of Broadband ADSL -v- Cable. These are then given in the order in which the text is numbered in this document, " ADSL / Broadband Communication Pricing and Plans.
Author Roger Hass - January 2001.

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